Privacy Policy

1. Introduction

Welcome to The Yarn Atelier (“we”, “our”, “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Information We Collect

We collect the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, and address.

  • Payment Information: Credit card details and billing address.

  • Order Information: Details of products purchased, purchase history, and transaction records.

  • Technical Data: IP address, browser type, operating system, and browsing activity on our site.

  • Communication Data: Emails and messages you send to us.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To Process Transactions: To complete and manage your purchases and process payments.

  • To Improve Our Services: To personalize your experience and provide tailored recommendations.

  • To Communicate with You: To respond to your inquiries, provide customer support, and send updates or promotional materials (if you have opted in).

  • To Ensure Security: To detect and prevent fraud and other malicious activities.

  • To Comply with Legal Obligations: To fulfill legal requirements and enforce our terms of service.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data. This includes:

  • Encryption: Securing sensitive data transmitted over the internet.

  • Access Controls: Limiting access to personal data to authorized personnel only.

  • Regular Audits: Conducting regular reviews of our data protection practices.

Your data is stored securely within our systems and, where applicable, with our third-party service providers. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share your data with:

  • Service Providers: Trusted third-party vendors who assist us in operating our website, processing payments, and delivering services. These providers are contractually obligated to protect your data and use it only for the intended purpose.

  • Legal Obligations: When required by law or to comply with legal processes.

  • Business Transfers: In connection with a business transaction such as a merger or acquisition, where your data may be transferred as part of the transaction.

6. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.

  • Correction: Request correction of any inaccurate or incomplete data.

  • Deletion: Request the deletion of your personal data, subject to certain exceptions.

  • Restriction: Request restriction of processing in certain circumstances.

  • Portability: Request a copy of your data in a structured, commonly used, and machine-readable format.

  • Objection: Object to the processing of your personal data in certain situations.

To exercise any of these rights, please contact us at [[email protected]].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

  • Analyze Usage: Understand how you interact with our website.

  • Personalize Content: Provide tailored recommendations and offers.

You can manage cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

By using our website, you consent to the terms of this Privacy Policy.

This Privacy Policy ensures compliance with GDPR and provides clear information about data collection, usage, and users’ rights. It also outlines security measures and how users can exercise their rights.